This service provides you an option of trying out the products and accessories during the delivery at your comfort and lets you to pay only if you like and also can be returned which ever you do not like on the spot.The service is free for the first time buyer's and later it will be a paid service if the order is less than INR.1999. To avail this service,please click on Try @Home button and choose the delivery address where you are comfortable wearing this product.
To avail this service, please follow the steps. Select the products you love. Click on ‘Trail Room’ and save the products. Add the delivery address.
We request you to provide proper delivery address, date and time according to your availability when our representative tries to reach you.In case you are not available to try the products at the time of delivery we will make one more attempt to deliver the order.
No, as the product is given for the trial option, there is no Return policy encouraged.
Yes, our representative would call you to collect your comfortable date, time and address for the Trial Room service, So we would request you to share proper details prior to the delivery of the product.
We always try our best to deliver products, which is in excellent condition and also as fast as we can. If you are a new customer to Tasyah then be happy, the shipping cost for the first order is always free. For the subsequent customers if the order is >Rs.1500 then the shipping is again free of cost. If the order is cancelled, lost or undelivered to your location, we will refund the complete order amount.
Please click on “My orders” on the right hand side dropdown menu in the website/M-site to check your order status and order history.
You can easily find out if we deliver to your pin code using the courier service tool available on the product page. Click on the ‘Check Delivery Options’ and enter your area pin code to check information regarding whether it’s a standard delivery or express delivery and cash on delivery is available for the product selected.
We make sure that the product reaches you in the excellent condition. All the orders are packed with love and care by Tasyah. We also make sure that the packages are properly sealed and secured.
The products would be delivered within 3-7 working days.
We always make sure to keep all the products in the stock. However there might be situations beyond our reach in that case if the item you want is out of stock then you can place a pre-order or you can email to us at sales@tasyah.com and we would be happy to notify you whenever the product is available.
It is the policy of all the courier companies, to attempt delivering the order twice before returning back to our warehouse. Please do provide proper contact number and address so that the delivery representative would contact you prior delivering the product.
If the product qualifies for the Return or Exchange Policy then you can raise return or exchange request within 24hrs and then the product can be shipped back within 7 days of the delivery. The product should not be tampered; tag should be there and must be sent with the original packing. If we feel that the product has been used then we may not be able to refund the amount.
To collect Redeem points keep shopping with Tasyah.Your Reward points are visible in your account always. So in future you can redeem the points.
Yes, you can send gift-wrap your orders to send it your friend’s/family member’s. Additional charge of Rs.15 is charged for this service. You can choose to gift wrap your order by selecting the option at the time of checkout.
No.The payment and discount invoice will not be included.
Both the sender and recipient can initiate a request to return the gift. The refund amount would be credited to the account using which the payment was made. Note : Gift wrap charges would not be refunded.